CDN Crew is a trade name of 2359555 Alberta Inc., a corporation registered in Alberta, Canada. These terms govern all installation services provided by CDN Crew to trade partners including print companies, advertising agencies, and installation companies.
All quotes are valid for 30 days from the date of issue. Quotes are produced on the basis that all information supplied by the client regarding the project is current and accurate. If site conditions require a change in methodology, CDN Crew reserves the right to notify the client in writing and charge relevant additional costs prior to proceeding.
Any changes to quantities, artwork specifications, or project scope must be documented in writing. CDN Crew will provide an additional quotation for the extra work, and written approval must be obtained before any additional work begins. Out-of-scope items deemed necessary upon arrival will be charged on a force account basis.
Upon acceptance of a quote — whether placed verbally, by email, or by approving work to proceed — the client enters into a contract with CDN Crew and is deemed to have read and accepted these terms and conditions.
Where CDN Crew has conducted the site survey, CDN Crew assumes responsibility for the accuracy of measurements taken. Where surveys have been conducted by the client or any representative of the client, the client maintains full responsibility for the accuracy of those measurements. Additional fees to rectify issues arising from incorrectly supplied survey data are the responsibility of the client.
CDN Crew will notify the client of the date by which continued site access is required to meet the agreed completion date. If access cannot be provided, CDN Crew must be notified in writing and provisions made for either an extended completion date or after-hours work, which may incur additional fees.
If CDN Crew is denied access to a site at a previously arranged entry time, or if other factors prevent the installation from proceeding, the client will be charged in full for the lost labour and transportation time, in addition to the costs of returning to complete the work.
CDN Crew's standard installation hours are 7:00am to 7:00pm, Monday to Saturday. Night work, Sunday work, and after-hours installations are available and regularly undertaken — particularly for mall, retail, and venue installations — and will be quoted accordingly.
We require that sites be ready for installation — clean, with proper and safe access to all installation areas, and with running water and accessible washroom facilities available on site.
The client agrees to supply CDN Crew with clear elevations and placement instructions for all items to be installed. The client warrants that all artwork, designs, photographs, and other content supplied has all necessary licensing and intellectual property rights. Any breach of copyright or other intellectual property rights arising from client-supplied content is the sole responsibility of the client.
Upon completion of each installation, CDN Crew will provide the client with photographic documentation of the finished work, sent on the same day as the installation. The client is responsible for reviewing the completion documentation and notifying CDN Crew in writing within two business days of any concerns. Absent written notification within this period, the installation will be deemed accepted.
All invoices are due within 15 days of the invoice date. For new clients without an established account, payment in full is required prior to commencement of work on the first project.
For larger projects or projects with significant material or subcontractor expenses, CDN Crew reserves the right to require a deposit of between 25% and 50% of the total project value prior to commencement. The deposit amount will be applied to the final invoice.
CDN Crew reserves the right to suspend work until outstanding invoices are paid in full.
Where a project is terminated — by either party — the client will be invoiced for all labour, materials, and equipment costs associated with work already performed. Deposits paid will be applied to this invoice and any remaining balance is due within 15 days.
If the client wishes to dispute an invoiced amount, this must be communicated in writing within five business days of receipt of the invoice. A dispute regarding part of an invoice does not entitle the client to withhold payment on undisputed portions.
These terms and conditions are governed by the laws of the Province of Alberta and the applicable federal laws of Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Alberta.
For questions regarding these terms and conditions, please contact CDN Crew at office@cdncrew.com or by telephone at 403.399.3939.
CDN Crew is a trade name of 2359555 Alberta Inc., Calgary, Alberta.